Provide the main point of contact for field staff working in the Utah branch as well as the Operations teams
Responsible for the overall performance of all trips, including maintaining and operating a branch warehouse location
Perform business administrative duties related to the branch
Support the contracting, reservations, sales and other functions for the branch
Perform other duties from time to time which may fall outside the scope of these responsibilities as business circumstances dictate

Travel industry work experience, preferably as a tour leader or guide
Extensive knowledge of the field area
Excellent communication (verbal & written) in English
Proficiency with Microsoft Office/Excel and previous experience with a CRM system; Salesforce preferred
Strong supervisory, facilitation and organization skills
Office duties required, ability to lift up-to 20 pounds and work at a computer station up to 40 hours-per-week
Meet company and DOT driving requirements and maintain a valid Driver’s License
Must be at least 21 years of age
Maintain a current Wilderness First Responder, CPR & Epi Certification
Must pass a background check
Must pass a pre-employment drug screen and be available for random drug screens (CA only)

Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year
A free Intrepid trip every year, plus generous discounts for families, and close friends
5 extra days of leave a year for use on Intrepid trips
A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
Access to e-learning platforms, professional development and mentor programs
20 hours of volunteer leave every year to use on causes most important to you
Employee Assistance Program, a 24/7 service that offers counselling for you and your family

Deputy Operations Manager

Key skills