Cohere Health is a company focused on delivering AI-powered solutions that improve healthcare processes. They are seeking a Projects & Operations Manager to enhance legal work efficiency, manage contract operations, and lead cross-functional projects. The role involves optimizing legal technology and implementing scalable processes to support the growth of the Legal team.
Responsibilities:
- Own and optimize the Ironclad CLM platform, including system administration, workflow configuration, templates, approvals, integrations, and reporting
- Maintain contract database integrity and ensure accurate data governance and reporting
- Design and implement scalable intake, triage, and lifecycle processes for vendor and commercial agreements
- Develop training materials, playbooks, and self-service resources to support contract tools and workflows
- Identify and implement process improvements, automation, and operational efficiencies
- Build dashboards and performance metrics for Legal leadership
- Oversee knowledge management, including FAQs, intranet content, template libraries, and legal resources
- Support general legal administrative operations in a fast-paced, evolving environment
- Lead and execute cross-functional legal projects in partnership with internal stakeholders
- Develop project plans, timelines, and communications to ensure visibility and alignment
- Track milestones, risks, and deliverables; provide regular progress reporting to leadership
- Establish repeatable project management frameworks to enhance compliance and operational programs
- Collaborate across teams to define and optimize scalable, consistent processes
- Build strong cross-functional relationships both internally and externally to drive alignment and execution
Requirements:
- Bachelor's degree or equivalent experience
- 5+ years in contract management, legal operations, or legal technology administration
- Strong proficiency with Ironclad and similar CLM/procurement platforms
- Experience with Jira, Google Workspace, and Microsoft Office
- Demonstrated success implementing legal technology, automation, and scalable contract workflows
- Proven project management experience driving cross-functional initiatives from plan through execution (PMP or similar certification a plus)
- Experience supporting in-house legal teams in fast-paced environments
- Excellent written and verbal communication skills with strong stakeholder management
- Highly organized, detail-oriented, and adaptable, with a proactive, solutions-driven mindset