Subject matter expert for assigned case and alert workflows
Take ownership of assigned workflow by collaborating and engaging internal business partners
Accountable for timely and accurate completion of assigned workflow to mitigate risk and in support of RBC’s regulatory obligations
Actively supports and contributes to a continuous improvement approach to quality and processes
Participation as SME in projects impacting Regulatory Support team workflows
Responsible for strict adherence to Risk and Compliance requirements for core activities
Establishes, develops, and maintains relationships with AML FIU team members and Business Partners (e.g. other teams, downstream / upstream teams impacted by team workflow, Compliance, Operations, CIS, etc.)
Responds to internal questions, requests and escalations (phone / email)

2+ years of relevant work experience
Post-secondary education or equivalent
Awareness of regulatory requirements such as: AML – Canada / US, OSFI, OFAC, OCC, Bank Act, CPA, IDA/OSC, BSA, PIPEDA
ACAMs certified (Nice-to-have)
Working knowledge in relevant compliance guidelines and regulations
Good knowledge of RBC Banking Account management or risk management background
Awareness of business applications, industry standards and service management
Awareness of banking products, requirements and regulations
Working knowledge to prevent the use of RBC’s financial services for money laundering and terrorist financing
Knowledge of bank-wide structures, businesses and operations particularly payments, compliance and internal audit

Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work

Manager, AML Global Demarket Coordination

Key skills