Manages the operation of the Asset Knowledge Management (AKM) Front Door Program
Implementation of process improvements for the program
Ensure the program operates effectively to serve the needs of the AKM GIS Strategy team and its customers
Responsible for the end-to-end management of the AKM Front Door and the associated projects/tasks/initiatives/processes
Provide direction on overall program
Provides reporting on overall program
Performs in-depth quality assurance final reviews and contract drafts
Develops new or revises existing scopes of work to ensure compliance standards and deliverables are established
Develops supporting documentation for program and related processes

Bachelors Degree or equivalent experience in Business
8 years of job-related experience
Masters Degree in job-related discipline or equivalent experience (desired)
PMI-Project Management Institute PMP-Project Management Professional certification
10 years of related experience or equivalent
Ability to use understanding of the business to help drive strategic decision making, and to recommend operational improvements
Ability to lead the largest most complex projects across the line of business supported (i.e. Customer Care, Human Resources, etc.)
Deep knowledge and expertise of business and or industry drivers
Ability to lead large and complex projects working with cross-functional teams
Ability to create compelling business cases based on complex business environments and inputs
Adept at addressing issues with diplomacy and tact
Residence within the Bay Area or Sacramento Greater Area

Program Manager

Key skills