Partners with key stakeholders and colleagues to build and deliver learning programs that develop skills and capabilities, drive engagement and performance, and provide results for business.
Applies learning theory/models, best practices, and trends while maintaining knowledge of cutting-edge approaches so learning solutions drive lasting impact.
Understands the learning design experience (both digital and facilitator-led), who can develop and deliver end-to-end innovative learning solutions that serve a range of employees.
Cultivates and maintains strong relationships across the organization to provide timely and scalable learning programs for a global audience.
Leads the design, delivery, and evolution of enterprise-wide learning and development programs that strengthen performance, elevate leadership, and reinforce Action’s values-driven culture.
Responsible for building scalable training programs, developing leaders, and creating engaging learning experiences that drive real results.
Comfortable with up to 20% of local travel.

10 years of related experience. HOA, property management, hospitality management or operations experience strongly preferred.
Bachelor's degree in Business Administration, Psychology, or a related field.
Knowledge in instructional design, learning & development models, and organizational development best practices preferred, but not required.
Excellent training facilitator, having a track record of impactful and effective program delivery to various business audiences.
Ability to work closely with others and build positive working relationships with a diverse group of people both internal and external.
Ability to consult with key stakeholders within a broad, decentralized business.
Communicates clearly and effectively in different forms and with diverse audiences, detail oriented, excellent written and verbal communication.
Travel Requirement: 25-50% of the time as needed to support the business.

Comprehensive Benefits: Competitive salary, health insurance, and 401(k) matching for qualifying team members.
Work-Life Balance: Vacation, sick time, holiday pay, and your birthday holiday.
Cutting Edge Technology: Access to industry-leading tools and resources that drive efficiency and success.
Career Growth and Development: Join a company committed to supporting your professional growth and helping you achieve your goals.
Award-Winning Culture: Proud recipient of the 2025 Great Place to Work Certification.
Highly Rated Employer: Check out our Glassdoor reviews –read our reviews here.

Director of Training

Key skills