Lead Business Systems Analyst

Role Overview

• Collaborates with team members from different teams or functions to deliver a product vision or project
• Creates a new process or workflow. Maps the series of repeatable steps that are critical to the given task, to reduce errors and optimize efficiency
• Recognizes, evaluates, and records the key requirements of a business problem that needs to be resolved or a business objective that needs to be met
• Aligns the organization's goals and products to the values and needs of its customers
• Quantifies information and sorts it for analysis. Analyzes data which may include investigating and highlighting trends, presenting, reporting on results, and providing conclusions and recommendations. Uses the appropriate tools (e.g., Excel) to conduct the analysis
• Uses varied tools, techniques, and processes for gathering and reporting data. Knows which data to collect and what would be useful to report on
• Examines an organization or business unit's workflows to improve operational efficiency. Identifies areas of process improvement in the workflow
• Takes responsibility for one's actions regardless of outcomes. Feels accountable for the quality and timeliness of an outcome or task
• Manages and generates group discussions or meetings. Encourages people to take part and work together more effectively. Helps the group understand or reach their common goal
• Leverages knowledge, previous experience, and skills to identify the crux of an issue and creates a workable solution to resolve problems. Understands verbal or numerical information and how to make reasoned decisions based on this analysis
• Offers recommendations on the best course of action to take and advises to support decision making that leads to delivery of outcomes
• Encourage associates to share ideas, speak up, acknowledge and learn from mistakes. Build mutual respect within and across teams that support a sense of belonging
• Connect organizational and team direction to individual goals and motivations, connect team goals to organizational efforts to execute results and deliver measurable success
• Deliver and reinforce individual and group communications with messaging that creates understanding and team accountability for their actions and outcomes
• Support, facilitate and advocate for associate development and career growth
• Create and maintain relationships to support immediate team and business partners

Requirements

• Bachelor’s degree and 3 years of work-related experience, or master’s degree and 1 year of work-related experience, or 10 years equivalent work-related experience
• Advanced PowerPoint Skills
• Ability to interact professionally & facilitate meeting with multiple teams and clients at a variety of levels.
• Candidate should be a self-motivated, independent, detail-oriented, responsible team-player and exhibit exceptional relationship management skills.
• Ability to use Jira, Confluence, Microsoft Project, Smart Sheet, SharePoint, MS team, MS Suite & test suite.
• Strong organizational skills
• Analyze and document complex business processes, identifying risks and defining solutions
• Develop and document complex test cases in collaboration with the broader team
• Partner with user base to drive in depth end user testing, gather feedback and incorporate recommendations into future requirements releases
• Ensure solutions meet business needs and requirements
• Build and maintain relationships with various stakeholders
• Partner with stakeholders to complete comprehensive business analysis and requirements documentation
• Update, implement and maintain processes

Benefits

• health, dental, 401k plan, tuition and professional development reimbursement plan