Responsible for key equipment remarketing functions, including early payoffs, end-of-lease buyouts, inventory management, and equipment sales
Ensure accurate execution of policies and procedures while maintaining strong relationships with internal partners, dealers/distributors, and customers
Monitor performance, mitigate risk, and support the achievement of remarketing goals through proactive communication, reporting, and workflow management
Partner closely with internal teams, dealers/distributors, and external vendors to ensure a positive customer experience
Maximize gain on sale through effective pricing strategies and risk management
Perform daily gain/loss forecasting for assigned equipment segments
Perform account reconciliations as needed
Review and accurately interpret customer contracts and vendor program agreements to ensure full compliance with company policies and procedures
Manage payoff and remarketing mailboxes, prioritizing urgent requests and meeting required response times
Communicate effectively with internal and external parties to resolve issues or discrepancies related to payoff or buyout quotes
Maintain accurate daily reporting and provide insights, trends, and updates to management
Deliver excellent customer service by promptly addressing inquiries and resolving issues; redirect inquiries to appropriate departments when necessary
Participate in projects, process improvements, or other tasks as assigned

Bachelor’s degree or banking/finance experience
At least 3+ years of experience in banking, accounting, or other financial services roles involving account review, reconciliation, or customer account management
Strong attention to detail and accuracy
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams, etc.)
Excellent written and verbal skills
Ability to work independently and collaboratively
Strong problem-solving skills with the ability to manage multiple priorities
Critical thinking capability

Asset Remarketing Representative

Key skills