Account Manager

Role Overview

• Attain revenue and gross profit growth targets within their territory
• Collaborate and coordinate with Sales, Field Solutions Architects, Services Teams and Management to achieve Services goals and attainment of all targets
• Establish and cultivate a solid working relationship with clients
• Lead, collaborate and participate with Sales on client sales calls, services estimates and sales / client strategies with “C” suite level leadership
• Serve as executive sponsor for services engagements to ensure proper customer and BlueAlly alignment, along with an authoritative escalation path to resolve conflicts and issues quickly
• Prepare sales forecasts and other projections as required
• Own and manage client satisfaction and loyalty within your territory
• Proactively resolve issues, as necessary
• Act as subject matter expert on Professional/Managed service Solution offerings and capabilities.

Requirements

• Bachelor’s degree in business management or a related field or equivalent experience
• Five years of sales experience
• Effective communication skills both oral and written using a variety of styles and techniques appropriate to the audience
• Proven ability to proactively collaborate and build relationships, take initiative, and creatively problem solve
• Ability to identify and creatively resolve client, project and people issues
• Ability to act as a trusted advisor in a strategic partnership
• Demonstrated ability to meet business unit sales objectives
• Ability and willingness to travel a minimum of <10%
• Ability to understand, remember, and apply oral and/or written instructions or other information
• Ability to organize thoughts and ideas into understandable terminology
• Ability to multi-task, organize and prioritize.