Own complex, sensitive, and high-stakes workplace investigations including C-suite misconduct, systemic discrimination patterns, and multi-state coordinated complaints.
Lead enterprise crisis response for workplace violence, severe harassment allegations, executive misconduct, and other urgent situations requiring immediate executive-level intervention.
Conduct forensic investigations involving financial misconduct, fraud, theft, or other criminal matters in coordination with Legal, Compliance, and law enforcement.
Provide quality assurance oversight for all ER2 investigations, ensuring consistency, thoroughness, and legal defensibility across the enterprise.
Develop and implement investigation protocols, templates, and best practices that ensure enterprise-wide consistency and excellence.
Lead enterprise-wide employment policy development, revision, and implementation in partnership with Legal, Compliance, and business stakeholders.
Serve as ultimate authority on federal and multi-state employment law interpretation, providing strategic guidance on complex legal scenarios across all operating jurisdictions.
Monitor legislative landscape across all states, assess enterprise impact, and lead proactive compliance strategy including policy updates, training rollouts, and risk mitigation.
Partner with Compliance, Safety, and Information Security teams to ensure integrated approach to regulatory risk management.
Represent organization in complex regulatory matters, serving as liaison to government agencies and demonstrating enterprise commitment to compliance.
Serve as primary ER liaison to outside counsel for all employment litigation, managing case strategy, discovery coordination, and settlement negotiations.
Lead enterprise response to EEOC charges, state civil rights complaints, Department of Labor investigations, and other regulatory proceedings with strategic coordination across Legal and business functions.
Develop and implement proactive risk mitigation strategies based on litigation trends, regulatory guidance, and organizational risk assessment.
Participate as fact witness and company representative in depositions, mediations, arbitrations, and settlement conferences.
Oversee enterprise unemployment claims strategy, ensuring consistent approach across multiple state jurisdictions and achieving favorable win rates.
Support ER function transformation initiatives including organizational redesign, process optimization, technology implementation, and service delivery model enhancements.
Develop and mentor ER Specialist 1 and ER Specialist 2 team members, serving as coach, thought leader, and career development advisor.
Design and deliver advanced ER training programs for HR Field Partners, regional HR leadership, and business executives on investigation excellence, legal compliance, and strategic ER partnership.
Support in establishing ER center of excellence framework with standardized methodologies, knowledge management systems, and continuous improvement processes.
Represent ER function on cross-functional leadership committees and enterprise initiatives requiring ER expertise and strategic perspective.
Conduct sophisticated analysis of case data, identifying systemic patterns, geographic hotspots, organizational risk factors, and culture indicators requiring intervention.
Lead enterprise-wide root cause analysis for recurring issues, partnering with HR Business Partners and operational leaders to implement sustainable solutions.
Serve as strategic partner in organizational culture transformation initiatives, translating culture goals into ER practices and interventions.
Support in designing enterprise-wide programs addressing workplace conduct, inclusive culture, respectful workplace, and leadership accountability.
Partner with Diversity, Equity & Inclusion leadership to ensure ER practices support and advance organizational DEI commitments.
Lead change management efforts for major organizational initiatives with significant employee impact, providing strategic ER guidance and risk mitigation.
Support in developing and implementing manager capability programs focused on early intervention, performance accountability, and creating psychologically safe work environments.
Requirements
Bachelor's degree in Human Resources, Business Administration, Industrial Relations, or related field required; Master's degree in HR, Law, Business, or related field strongly preferred
7-10+ years of progressive employee relations experience in large, complex organizations (10,000+ employees), with minimum 5 years conducting high-complexity workplace investigations
SHRM-SCP, SPHR, or equivalent senior-level certification preferred
Proven track record of executive partnership and influencing senior leadership decision-making