Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business
Resolve tactical issues regarding the customer and employee experience, risk, and growth of the business to meet Branch Network business objectives
Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience
Responsible for selection, evaluation, and development of staff

2+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
1+ years of leadership experience
Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives
Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment
Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers
Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention
Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

Branch Manager

Key skills