Develop and evolve customer growth strategies that align with business objectives and customer priorities.
Tailor national plans to the customer level, leveraging localized insights to maximize influence and impact.
Lead annual business planning, including quota setting, customer trade rate management, and sufficiency assessment over an 18-month horizon.
Drive the Connected Customer Planning (CCP) process to ensure strategic alignment across Sales, Marketing, Finance, and Supply Chain.
Partner cross-functionally to ensure excellence in market execution and retailer engagement for new product launches and strategic initiatives.
Lead trade and promotional optimization, applying Net Revenue Management (NRM) principles to ensure efficient investment and profitability.
Track business performance, proactively identify risks and opportunities, and consult on customer inputs to the Integrated Business Planning (IBP) process.
Represent the customer perspective on project teams to influence strategy, priorities, and resource allocation.
Coach, develop, and empower team members to act as business owners.
Manage staffing, capability building, and succession planning to strengthen organizational depth and engagement.
Equip teams with tools, insights, and processes to drive growth, eliminate waste, and elevate executional discipline.

Experience and skill to switch between Category, Brand, and Customer facing audiences
Ability to engage senior business leaders, build credibility quickly, accommodate multiple priorities and develop compelling stories
Relevant retail solutions experience within the CPG industry
Strong planning and project management skills
Technical presentation skills with ability to adjust quickly under pressure
Understanding of consumer/shopper behavior and market dynamics
Knowledge of CPG industry and retail trends with understanding of Clorox and retailer-specific strategies.

robust health plans
market-leading 401(k) program with a company match
flexible time off benefits (including half-day summer Fridays depending on location)
inclusive fertility/adoption benefits

Associate Director, Customer

Key skills