Senior Associate, Legal Operations

Role Overview

• Serve as a key legal partner by supporting the commercial contracting team and other business stakeholders throughout the contracting process.
• Ensure a compliant and efficient contracting workflow.
• Draft and review contracts, adhering to approved business guidelines.
• Administer and maintain the legal technology stack, including the contract repository, workflows, templates, playbooks, and system integrations.
• Proactively identify opportunities for process and workflow enhancements while managing internal legal operations.
• Stay current with the latest legal operations industry trends and technology developments.
• Lead and support various legal operations projects from initiation through implementation and completion.
• Develop and deliver internal training and support programs for legal management tools and contracting processes.
• Support various Legal team members in resolving both internal and external requests.
• Cultivate strong cross-functional relationships with business stakeholders across all levels of the company.

Requirements

• Bachelor's Degree
• 5+ years of experience in project management, sales, and business operations. A background within a law firm or in-house legal department (e.g., legal operations, contracts administration, or paralegal) is required, with a preference for experience in the healthcare sector.
• Proficiency with legal management tools, specifically in areas such as Contracts Lifecycle Management (CLM), supplier/procurement software, and CRM systems. Direct experience with Ironclad, ServiceNow, Brightflag, Coupa, and Salesforce is highly desirable.
• Demonstrated technical aptitude, including the ability to rapidly master and maintain new software and technology, and effectively communicate technical support to users.
• Detail-Oriented Problem Solver: Highly organized with the ability to take initiative, drive both strategic and tactical objectives, manage shifting priorities, and independently bring projects to successful completion.
• Entrepreneurial & Adaptable: Possesses an ownership mentality and the ability to thrive and manage competing priorities within a fast-paced, dynamic work environment.
• Collaborative Service Focus: Exceptional customer service, listening, and collaboration skills. Proven ability to navigate sensitive issues and work effectively with multiple stakeholders and partners.
• Team-Oriented Autonomy: Capable of operating independently while being a supportive team player who contributes a collaborative and positive attitude to the workplace.
• Data-Driven: Experience in developing impactful reports that not only provide information but actively drive decision-making and action.

Tech Stack

• ServiceNow

Benefits

• Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
• Lyra for Lyrians; coaching and therapy services
• Equity in the company through discretionary restricted stock units
• Competitive time off with pay policies including vacation, sick days, and company holidays
• Paid parental leave
• 401K retirement benefits
• Monthly tech allowance
• We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food, regular community celebration…and more!