Quality Improvement Safety Program Manager

Role Overview

• Supports the planning, education and implementation of quality improvement and safety projects throughout the department's practice locations
• Interventions will take place through inter-hospital collaboration, multidisciplinary communication, and the implementation/analysis of care delivery processes that impact quality metrics
• Travel and access throughout the department locations is required
• Serves as a resource for education and training regarding quality improvement, accreditation standards, internal process improvements, and external regulatory requirements
• Monitors and evaluates the performance of value-based care programs, analyzing data to identify opportunities for improvement and optimizing program effectiveness
• Oversees and implements value-based care initiatives and leads special projects to enhance the overall effectiveness and efficiency of the department's care delivery
• Analyzes and presents clinical and non-clinical dashboard reports to the division as well as hospital leadership and staff
• Collaborates with leadership to establish organizational quality goals
• Partners with clinical leaders including designated quality leads, nursing leaders as well as cross-functional leaders throughout the organization
• Leads communication with stakeholders and external parties
• Leads and coordinates special projects to address specific challenges or opportunities within the organization, driving innovation and continuous improvement
• Collaborates with multidisciplinary teams, including clinicians, administrators, external partners, and hospital staff to drive the successful implementation of value-based and care programs
• Serves as a liaison between internal stakeholders and external partners to facilitate communication, collaboration, and data knowledge sharing related to departmental initiatives
• Interprets and presents how data impacts hospital finance, accreditation, patient care workflows, and local and national performance benchmarks

Requirements

• Bachelor's degree in life science, nursing, healthcare management, business, quality improvement science or related fields
• At least seven years of experience in project management developing and leading quality assessment and performance improvement programs in a healthcare system
• Experience with EPIC's electronic medical record system
• Experience in implementing Epic, Six Sigma, Lean or IHI model of Improvement
• Knowledge of applicable acute care quality, state, federal, and Joint Commission standards/regulations
• Advanced degree in life science, nursing, healthcare management, business, quality improvement science or related fields (preferred)
• Three years of experience in project management developing and leading quality assessment and performance improvement programs in a healthcare system or NICU (preferred)
• Experience in Excel, Word, PowerPoint, SharePoint, and Microsoft Teams
• Experience with QI Macros or similar SPC analytics program

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development