Senior Product Manager – Labor Management Systems, LMS

Role Overview

• Drive LMS Product Execution: Own delivery of specific LMS capabilities
• labor tracking, planning, forecasting
• Execute on the product roadmap in partnership with the Head of Product Logistics and Data Analytics team
• Prioritize features within your domain that unlock operational capacity, improve throughput, and reduce errors
• Design workflows optimized warehouse tracking & supporting advanced data capture & analytics
• Build capabilities that support engineered labor standards, gamification, incentive and AI enabled Labor Management tools.
• Champion the Operator and Drive Operational Excellence: Spend time on warehouse floors understanding associate workflows, pain points, and efficiency opportunities
• Translate operational insights into detailed product tracking requirements that engineering teams can rally behind
• Partner with operations, industrial engineering, and continuous improvement teams to identify high-impact features and LMS enhancements
• Build empathy across the product organization for associates picking in busy warehouses or processing holiday peak volumes
• Ship Features and Measure Impact: Ship features quickly and measure their impact on real operations immediately
• Iterate based on operational feedback, performance metrics, and warehouse testing
• Balance operational needs with technical complexity
• deliver value quickly while building scalable foundations
• Use data to validate product decisions and prove operational impact
• Define success metrics tied to throughput, accuracy, productivity, and operational efficiency within your domain
• Collaborate Across the Logistics Product Group: Work alongside other PMs managing OMS, TMS, WMS & billing, and other products within the logistics group
• Partner with designers and analysts to create cohesive fulfillment experiences across products
• Coordinate with engineering teams to ensure LMS integrates seamlessly with the broader platform
• Contribute to shared product practices and standards across the logistics product group
• Support Strategic Planning: Provide operational insights and data to inform the broader LMS strategy and vision
• Collaborate with Senior PM and Head of Product Logistics on roadmap prioritization
• Track KPIs like units per hour, pick accuracy, putaway velocity, and cycle time
• Conduct warehouse testing to validate features before full rollout
• Continuously refine workflows based on operational data and associate feedback

Requirements

• 3-5+ years of product management experience with at least 3 year in supply chain, logistics, or operations-heavy products
• 3+ years working with Labor Management Solutions (LMS)
• Manhattan, Blue Yonder, Kronos, etc…
• Operations fluency
• Deep understanding of warehouse workflows, constraints, and what makes operators successful
• Technical collaboration
• Ability to work effectively with engineering teams on complex, data-intensive systems
• User research skills
• Comfortable conducting operator interviews, shadowing warehouse shifts, and translating observations into requirements
• Data-driven mindset
• Experience using operational metrics to inform product decisions and measure success.

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Remote work options