Design and optimize workflows for content creation, page building, QA, and publishing
Create clear, repeatable processes that help authors and designers produce high-quality work efficiently
Manage the backlog for template updates, component enhancements, and marketing feature requests
Translate team needs into actionable requirements for Product and Engineering
Ensure all content meets design system standards, governance rules, and accessibility requirements
Coordinate across Creative, UX, Content, SEO, technology and Governance teams to keep projects on track
Provide tactical support to maintain program momentum, reduce friction, and enable the DXP implementation and management to stay strategically focused
Partner with the Migration Lead to ensure systems are configured and ready for each partner launch
Lead onboarding and training for content authors and partner marketing teams
Establish and enforce publishing standards and quality controls

5–7+ years in marketing operations, web production, or content management systems
Hands-on experience with content workflows, CMS platforms, and component-based design
Track record of improving processes and driving alignment across multiple teams
Strong communication skills — you can translate marketing needs into operational systems
Experience with enterprise CMS/DXP platforms (Optimizely, Sitecore, Adobe Experience Manager, etc.)
Experience leveraging AI tools to streamline workflows and improve efficiency at scale.
Background in higher education, EdTech, or multi-brand/franchise environments
Familiarity with agile methodologies and tools like Workfront, Jira or Azure DevOps
Experience supporting large-scale platform migrations or digital transformations
Knowledge of WCAG accessibility standards and SEO best practices.

Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.

Senior Marketing Operations Manager

Key skills