Manage and coordinate overall administrative direction and coordination of the Operations Administration team
Maintain visibility and open communication with front line hospital staff through rounds
Coordinate triage activities through communication with the Emergency Department and other entry points for patients and inpatient units
Assist in evaluating and reassigning staff during crisis situations
Investigate patient and visitor concerns and implement appropriate course of action
Prepare operational reports and analyses
Monitor trends and assist in improving services by analyzing operating procedures
Plan and schedule work for the group
Requirements
Bachelor's degree in nursing
Master's degree in Hospital Administration, Business Administration, Nursing, or a related field
Minimum of 5 years of progressively responsible experience in hospital administration or patient care within a large and complex healthcare organization
Current or compact RN licensure in the state of North Carolina