ERP Program Manager

Role Overview

• Developing detailed work plans, schedules, project estimates, resource plans, and status reports, conducting risk analysis and monitoring the progress of plans against project milestones and budgets
• Support enterprise and public sector clients with project planning and program management
• Connect and guide the project team to minimize turn and down time
• Analyzing and documenting requirements by liaising with a range of users in the organization
• Leverage expertise to support the go live dates identified for the project
• Support a team of the Dynamics team, Business Units, and vendors to deliver agreed upon objectives and measurements, on time and within budget
• Collaborate with technology experts and clients to deliver agreed upon objectives and measurements, on time and within budget
• Manage multiple and varied-technology client-facing projects simultaneously through the project life cycle ensuring constraints (cost, schedule, risk, quality, people) are effectively managed
• Maintain anticipated Statements of Work (SOWs) and Statements of Requirements (SORs) margins and find opportunities to repurpose unspent budget to deliver additional value
• Act as a consultant and trusted advisor, working closely with management, technical teams and stakeholders
• Recommend or make critical decisions to steer project schedule
• Perform Earned Value Analysis (EVA) or other analysis to validate progress to plan
• Collaborate with clients to develop quality assurance processes and quality control activities
• Actively facilitate efficient decision making with clients and internal teams to ensure project success
• Support business justification development, contract negotiations and contract compliance
• Provide oversight on project portfolios to achieve annual plans and metrics of success
• Drive business rhythm across multiple teams to deliver commitments on time and at high quality
• Facilitate program communications, identify and implement continuous improvement practices, and provide regular status reports as required
• Implement change management routines to assess change requests, make recommendations, secure client approvals, and issue change orders
• Assess change requests to determine impacts to scope, budget, schedule, quality and risk

Requirements

• 10+ years of experience in a business analyst or project manager position with a focus on large scale enterprise project upgrades and/or implementations
• Integrated ERP Deployment experience (ideally with Microsoft D365, AX or CRM)
• Experience with Azure DevOps
• Program Management with multiple lane / department delivery
• Experience in a consulting environment or similar fast-paced industry
• An analytical mind and creative problem-solving ability
• Knowledge of change and problem management and ability to anticipate risks
• Ability to build relationships and foster trust with stakeholders, project teams and project leaders
• Strong team-oriented mindset with the proven ability to lead on complex IT projects
• Excellent communication and organizational skills
• Ability to guide projects from conception to final implementation and measuring the results in a data driven manner
• Certified Scrum Master and PMP is nice to have

Tech Stack

• Azure
• ERP
• PMP

Benefits

• Great people and culture
• Career growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities
• Interesting work – Be part of exciting projects while accessing all the latest technologies
• Flexible environment – A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness