As a Store Manager within the TELUS family, you are first and foremost a leader.
You drive your team’s excellence in customer experience and sales targets through development and coaching.
You take a leading role in your community to bring the TELUS brand to life through charitable activities and large-scale local initiatives.
In your store, entrepreneurial spirit and a sense of ownership are at the core of your management.
You are committed to going above and beyond and you excel in a dynamic, fast-paced environment.
You understand accountability in all its forms and are comfortable being held to account.

Open to creative solutions, possessing sound judgment and focused on business priorities
Able to inspire others through coaching, strong communication skills, and relationship building
Energetic and positive, with the ability to adapt to daily change
Motivated, determined to succeed, and fearless
Willing to engage with current and potential customers by phone and text
Passionate about retail and attentive to detail, as reflected in your management style
Able to use a customer relationship management (CRM) system to track interactions
Active in your community and able to inspire others to get involved
Passionate about learning, sharing, and professional development
Determined to rally others around common goals
Driven by continuous improvement both as a people manager and as a team member

Highly rewarding compensation plus regular bonuses, contests, and incentive programs
Comprehensive benefits package
Participation in TELUS employee pension and share ownership plan (with company contribution)
Discounts on products and services
Corporate culture focused on support, recognition, and feedback
Opportunities for advancement and development, with support to achieve them
The opportunity to be actively involved in your community

Store Manager

Key skills