Plan, schedule, and manage release windows and cycles across multiple teams and portfolios, ensuring alignment with product roadmaps and business objectives
Construct and maintain a centralized release calendar across all active projects and portfolios, providing a single source of truth for release timing and dependencies
Identify, manage, and resolve risks and challenges that impact release scope, quality, and timelines, escalating issues proactively when needed
Coordinate release activities across development, QA, DevOps, and business teams to ensure synchronized, successful deployments
Serve as the primary owner for release-related issues arising in the period following a release
Communicate release plans, schedules, changes, and post-release outcomes clearly to all relevant stakeholders
Maintain a clear picture of all releases needed within the quarter to support roadmap commitments
Serve as the bridge between product and QA teams by collaborating closely with the QA Director
Own the existence of deployment plans, implementation guides, and supporting documentation
Participate in post-release retrospectives to identify bottlenecks, inefficiencies, and opportunities for automation or process improvement
Collaborate closely with the automations team to identify and advocate for tooling, process improvements, and automation opportunities
Build and maintain positive relationships with engineering leads, product owners, QA managers, and business stakeholders
Validate and distribute release notes; initiate and oversee the development of technical guides and training materials for released functionality
Maintain and manage release schedules for core services, ensuring alignment with major vendor timelines and downstream dependencies
Requirements
3+ years of experience in software release management or a closely related discipline
Strong understanding of software development lifecycle (SDLC) and release management best practices
Experience with Jira and GitHub for tracking and coordinating release activities
Experience with Agile and DevOps development methodologies
Ability to coordinate cross-functional teams and manage competing priorities under tight deadlines
Excellent analytical and structured thinking skills, with a strong attention to detail
Strong written and verbal communication skills, with the ability to tailor messaging to both technical and non-technical audiences
Proven ability to build effective working relationships at all levels of an organization, internally and externally