Adhere to Sentrex Policies and Procedures.
Perform HCP and patient registration activities, according to program protocols and applicable departmental procedures.
Process data entry activities of pertinent information received at different points of contact during the delivery of program services.
Provide answers to general inquiry calls submitted via telephone or web-based platforms on program services, disease state or product related questions, based on information provided as part of the program materials.
Provide medical support to patients and health care providers, including but not limited to education on specific diseases and therapies and disease management.
Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers.
Work directly with the care navigator and the physician to secure funding for their patient’s therapies; assist with alternative funding searches when needed.

Must be a Registered Nurse in good standing with the College of Nurses of their respective province.
2+ years of clinical experience.
Experience in immunology, rheumatology, or dermatology an asset.
Highly collaborative with effective and practical communication skills.
Experience in Patient Support Program is a strong asset.
Proven ability to work in a team environment.
Bilingual in English and French is an asset.

Competitive Salary and generous vacation entitlement
Wellness Program (5 paid days off for your well-being!)
Paid Sick Days
Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
Employee & Family Assistance Program
RRSP Matching Program

Field Nurse Case Manager

Key skills