Expert Digital Transformation, Generative AI Program Manager

Role Overview

• Applies broad expertise and advanced knowledge to wide-ranging issues.
• May act as a team lead and provide direction to less experienced employees.
• Works with Directors and Managers across functions to influence decisions.
• Communicates complex ideas to diverse audiences using a variety of media.
• Integrates industry knowledge related to data into everyday business practices and decision making.
• Provides others with guidance around complex industry regulatory and compliance environment and considerations.
• Creates new and complex data models to facilitate business decisions.
• Provides direction on overall program.
• Performs in-depth quality assurance final reviews and contract drafts.
• Develops new or revises existing scopes of work to ensure compliance standards and deliverables are established.
• Lead the end-to-end digitization of the electric as-built lifecycle, from design issuance through construction, field changes, approval, and system update
• Establish controls to ensure as-built data accuracy, completeness, and traceability
• Replace paper markups, PDFs, and manual transcriptions with structured, digital-first workflows
• Define standard data models and business rules for as-built information across distribution and/or transmission assets
• Apply GenAI to accelerate and improve as-built creation and validation
• Design and manage human-in-the-loop workflows to ensure engineering and regulatory confidence
• Lead GenAI pilots through production deployment with measurable outcomes
• Own large-scale transformation initiatives affecting engineering, construction, field crews, and GIS teams
• Lead cross-functional teams including design engineering, field operations, IT, GIS, and external vendors
• Drive adoption through management of change, training, change management, and field-friendly solutions
• Communicate progress, risks, and value to executive leadership

Requirements

• Bachelors Degree or equivalent experience
• Job-related experience, 8 years
• Masters Degree in job-related discipline or equivalent experience (desired)
• PMI-Project Management Institute PMP-Project Management Professional certification (desired)
• 10 years of related experience or equivalent (desired)
• Ability to use understanding of the business to help drive strategic decision making, and to recommend operational improvements
• Ability to lead the largest most complex projects across the line of business supported (i.e. Customer Care, Human Resources, etc.)
• Deep knowledge and expertise of business and or industry drivers
• Ability to lead large and complex projects working with cross-functional teams
• Ability to create compelling business cases based on complex business environments and inputs
• Adept at addressing issues with diplomacy and tact
• Deep hands-on knowledge of the electric as-built process for distribution and/or transmission assets
• Proven success digitizing as-built or design-to-record workflows in a regulated utility environment
• Strong understanding of GIS, work management, Electric Asset Management, and design systems integration
• Familiarity with utility GIS platforms and design tools
• Experience leading GenAI, document intelligence, or advanced automation initiatives in production
• Experience with GenAI platforms and document intelligence solutions (e.g., Azure OpenAI, AWS Bedrock, computer vision, OCR)

Tech Stack

• AWS
• Azure
• PMP