Senior Director, People Operations – Services
United States
Full Time
4 hours ago
$170,000 - $185,000 USD
No H1B
Key skills
Leadership
About this role
Role Overview
- Oversee daily HR service delivery
- Lead implementation of modernized HR Generalist model
- Build operational infrastructure including workflows, SOPs, service level agreements
- Partner with CPCO and IT/Finance to optimize HR systems
- Ensure employee relations matters are handled promptly and consistently
Requirements
- 10+ years of progressive operational leadership
- Substantial experience designing systems
- Establishing service standards
- Developing team capability to sustain high performance
- Strong working knowledge of core HR domains
- Experience leading teams through significant operational change
- Master’s degree in HR, Business Administration, Organizational Development, or related field preferred
Benefits
- Comprehensive benefits package including health insurance
- Retirement plan
- Paid time off
- Professional development opportunities