Integrated Counseling: Counseling is an integral part of literacy programming, designed to positively impact participants’ academic, social, emotional, and personal development.
Individual Service Plans (ISP): The counselor will collaborate with each student to identify their unique interests and strengths to develop a comprehensive Individual Service Plan.
Skill Development: Assist participants in developing essential skills, including improved study habits, social skills, and time management.
Student Interaction & Tracking: Interact with students on an ongoing basis to address their needs.
Session Targets: A minimum of 20 counseling sessions per week is expected.
Workshops & Events: Facilitate workshops and community events focused on essential social services and resource navigation.
Case Management: Maintain meticulous case notes and Individualized Service Plans (ISPs) to ensure accurate tracking of client progress, goal achievement, and service delivery.
General Support: Perform additional duties as assigned.

A Bachelor’s degree in Social Work or a related field, plus experience working with City systems (e.g., public assistance, child welfare, education, and housing).
An Associate’s degree and completion of (or current enrollment in) Family Development Training (or other DYCD-identified credentials).
At least three (3) years of successful experience in providing case management or counseling, specifically including work with City systems such as public assistance, child welfare, education, and housing.

Case Manager

Key skills