Oversee SaaS platform server operations to maintain application availability and stability.
Evaluate and prioritize automation opportunities to improve routine tasks and deployments.
Lead incident management processes for proactive monitoring and reliability improvements.
Direct and mentor the operations team, fostering a culture of excellence.
Manage capacity to support future growth and recommend improvements for disaster recovery plans.

Extensive experience managing mission critical platforms, applications services, including at least 5 years in a leadership capacity.
7-10+ years of management experience in software development life cycle.
Deep technical knowledge or familiarity with the technical concepts related to COBOL, RPG, JCL, CICS, SQL, CL, DDS, DDL, JES.
Willingness to learn mainframe environments like AS/400, z/OS.
Required modern languages: Java, C#, Python, JavaScript, Spring Boot, Hibernate, JDBC, Angular, Oracle PL/SQL.
Required automation skills: Python/Bash/PowerShell scripting, Terraform, Ansible, Jenkins, GitHub, Bitbucket, ServiceNow, Jira, Azure DevOps.
Experience with Windows, Linux and IBMi operating systems, and administration of applications within these operating systems.
Comprehensive knowledge of data center infrastructure components, including servers, networking, storage, and virtualization technologies.
Proficient in cybersecurity practices and data protection protocols relevant to data center environments.
Familiarity with SDLC, CI/CD, DevOps, and Site Reliability methodologies.
Bachelor’s degree in Computer Science, Information Technology, or a related discipline is required; a Master’s degree is preferred.

Site Reliability Engineering Manager – Operations Manager

Key skills