Lead end-to-end development of scoped ServiceNow applications, from design through deployment and testing.
Design and implement secure system architectures and data models to support scalable application delivery.
Develop and maintain automated test suites to ensure quality, reliability, and regression coverage.
Integrate ServiceNow with external systems using REST-based APIs and data transformation pipelines.
Build custom user interfaces where out-of-the-box capabilities fall short, ensuring performant and intuitive UX.
Analyze, debug, and optimize ServiceNow performance while enforcing platform security standards.
Collaborate with cross-functional teams to align technical delivery with product and reporting goals.
Attend regular internal practice community meetings.
Collaborate with your itD practice team on industry thought leadership.
Complete client case studies and learning material (blogs, media material).

3–5 years of hands-on experience with JavaScript and ServiceNow development.
Demonstrated experience delivering complete, production-grade applications within ServiceNow.
Significant experience building complex user interfaces using modern JavaScript frameworks (e.g., Angular, React, Next.js, or similar).
Proven experience implementing REST-based APIs to and from ServiceNow applications.
Extensive scripting experience with Glide, AJAX, and Jelly Script.
Experience creating and securing scoped applications within ServiceNow, including data isolation.
Experience integrating ServiceNow with relational database systems.
Test automation experience.
Systems architecture design experience.
Native English proficiency and availability in a US-friendly time zone.

ServiceNow SaaS Platform Developer

Key skills