Customer Service: Greet and assist customers in a friendly and courteous manner using the Bank Service Excellence Standards.
Transaction Handling: Accept deposits, cash checks, accept loan payments, sell official checks, and maintain an approved level of cash.
Relationship Building: Ask questions and identify needs to enhance customer relationships; actively refer customers to appropriate Community Banking team members.
Daily Operations: Prepare daily settlement and proof of cash transactions; balance cash drawer accurately and efficiently on a daily basis.
Support & Compliance: Cooperate with and support adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness.
Requirements
Experience : Retail or customer-facing role (Key Holder / Assistant Manager) where sales goals and accuracy matter.
Professional Skills: A dependable work style – you follow procedures, show up on time, and take pride in doing things right.
Comfort in handling cash transactions , maintaining accuracy.
Strong communication skills with the ability to represent the bank confidently with customers and teammates.
Basic computer skills , including MS Office, and ability to learn new systems quickly.
Education : High school diploma or equivalent.
Physical Requirements: Ability to regularly lift and/or move approximately 20 pounds and occasionally lift and/or move approximately 50 pounds of coin.
Benefits
Engage with the Community: Interact with customers and perform a variety of banking transactions to service the communities we serve.
Build Relationships: Use your interpersonal skills to enhance customer relationships and provide exceptional service.
Grow with Us: Opportunities to mentor new associates and generate referrals to internal business partners.
Career Advancement: At ACNB Bank, we believe in promoting from within. As you demonstrate your skills and dedication, you'll have opportunities to advance to higher positions within the bank, such as Community Banking Associate II, Branch Manager, or even roles in Wealth Management, Treasury Management, Insurance Services, Mortgage Lending, and more!