Lead and manage a multi-phase Salesforce program from planning through go-live and optimization, balancing discovery, implementation, and enablement simultaneously.
Serve as the strategic and delivery point-of-contact across Verndale teams, client stakeholders, vendors, and Salesforce partners.
Drive program governance through comprehensive project plans, risk management, change control, and stakeholder communications.
Collaborate with Solution Consultants, Architects, and Engineers to define and deliver scalable solutions aligned with business goals and platform best practices.
Ensure timely execution of program deliverables across multiple clouds, with accountability for budget, resourcing, and KPIs.
Monitor and manage workstream interdependencies across Sales, Service, Agent, Marketing, and Data Cloud implementations.
Support and facilitate data governance, integration design, and change adoption across the client enterprise.
Champion PMO excellence, continuously refining workflows, documentation standards, and client communication strategies.
Drive user adoption through coordination of training, support plans, and strategic communications during and after go-live.
Lead retrospectives and track program performance to fuel continuous improvement post-launch.

7–10+ years of program or senior-level project management experience in digital transformation or CRM-focused environments.
Strong stakeholder management experience in both business and technical contexts.
Demonstrated success managing large-scale, cross-functional delivery teams in a matrixed organization.
Familiarity with data integrity, governance, and Salesforce platform integrations.
Experience delivering within Agile or hybrid Agile/Waterfall frameworks.
Outstanding communication, conflict resolution, and organizational skills.
Experience with tools such as Jira, Confluence, Microsoft Project, Power BI, or Smartsheet.
Prior experience in consulting or agency environments highly desirable.

Generous paid company holidays, vacation, and paid sick time to every employee starting on day one.
Top-of-the-line Health Insurance, plus monthly perks customized to meet individual employees’ needs.
Support a healthy work/life balance.
Regular training and professional development to move careers forward.
Celebrate and champion diversity, equity, and inclusion.

Senior Project Manager, Salesforce

Key skills