Project Manager II

Role Overview

• Manages full implementation project life cycle from kick-off preparation through implementation completion and transition to support for small to mid-range projects
• Manages customer relationships and expectations through regular touchpoints, distribution of status briefings and onsite meetings
• Interfaces with customer staff across levels and departments throughout project lifecycle
• Influences customer attitudes, behaviors, and intentions throughout every phase of the implementation process, ensuring alignment, adoption, and long-term success
• Ensures that all projects are executed properly maintaining customer satisfaction, along with attaining desired outcomes in cost, quality and delivery timeframes
• Tracks project timelines updating the team with status reports in order to meet and exceed projected metrics
• Works with management to determine resource management, project plans, and risk assessment in order to keep the customers on target
• Works closely with cross-functional teams to resolve project issues in order to optimize results while minimizing project costs
• Partners with diverse departments such as Sales, Product, State reporting, and RCMS to drive alignment, streamline workflows, and achieve shared project goals
• Builds productive internal/external working relationships to resolve mutual problems by collaborating on procedures or transactions
• Focuses on providing standard professional advice and creates initial reports/analyzes for review by experienced team professionals
• Focuses on providing standard project guidance based on platform implementation methodologies and creates initial reports/analyzes for review by management

Requirements

• Bachelor’s degree (additional equivalent experience may be considered in lieu of degree)
• 5 years’ experience in project management or a related role
• PMP preferred
• Ability to manage multiple customer projects working with differing timelines
• Strong communication skills, both written and spoken
• Expertise in organization and multitasking
• Able to juggle multiple projects at once with little to no direction
• Use a consultative approach with clients and adapt communication style to the audience
• Ability to travel 25% of the time

Tech Stack

• PMP

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Professional development opportunities