Key skills
GoJiraConfluenceAgileLeadershipProject ManagementCommunicationCollaborationCustomer SuccessSales
About this role
Role Overview
- Serve as the central point of coordination for large product releases and strategic initiatives, ensuring operational readiness across Product, Engineering, Sales, Operations, and other stakeholders
- Partner closely with Product Managers to align program plans with product strategy, roadmaps, and business priorities
- Develop and manage integrated program plans, including timelines, milestones, dependencies, risks, and mitigation strategies
- Identify, track, and manage cross-team dependencies, escalating risks and tradeoffs as needed to ensure on-time delivery
- Facilitate cross-functional collaboration and decision-making across Product, Engineering, Sales, Operations, Marketing, Customer Success, and other teams
- Drive launch readiness activities, including go-to-market coordination, enablement planning, operational handoffs, and post-launch validation
- Establish and maintain clear communication rhythms, status reporting, and executive-level updates for key initiatives
- Support intake, prioritization, and sequencing of work for complex initiatives in partnership with Product and Engineering leadership
- Ensure alignment to Agile delivery practices while supporting teams through planning, execution, and delivery cycles
- Capture lessons learned and continuously improve program execution and delivery processes
Requirements
- 5+ years of program or project management experience supporting product development, technology platforms, or large cross-functional initiatives
- Demonstrated experience managing complex programs with multiple teams, dependencies, and stakeholders
- Strong understanding of product development lifecycles and Agile delivery frameworks
- Proven ability to partner effectively with Product Managers and Engineering leaders to drive execution
- Excellent communication skills, including the ability to synthesize complex information for diverse audiences and senior leadership
- Strong organizational and problem-solving skills, with a proactive and detail-oriented approach
- Experience supporting operational readiness and launch activities for large product releases
- Proficiency with program and project management tools such as Jira, Confluence, Smartsheet, or similar
- Experience in healthcare, fintech, or regulated industries is a plus, but not required
- A self-starter who is intellectually curious, adaptable, and comfortable navigating ambiguity.
Benefits
- 401k plan with employer match
- flexible paid time off
- holidays
- parental leaves
- life and disability insurance
- health benefits including medical, dental, vision, and prescription drug coverage