Serve as the central point of coordination for large product releases and strategic initiatives, ensuring operational readiness across Product, Engineering, Sales, Operations, and other stakeholders
Partner closely with Product Managers to align program plans with product strategy, roadmaps, and business priorities
Develop and manage integrated program plans, including timelines, milestones, dependencies, risks, and mitigation strategies
Identify, track, and manage cross-team dependencies, escalating risks and tradeoffs as needed to ensure on-time delivery
Facilitate cross-functional collaboration and decision-making across Product, Engineering, Sales, Operations, Marketing, Customer Success, and other teams
Drive launch readiness activities, including go-to-market coordination, enablement planning, operational handoffs, and post-launch validation
Establish and maintain clear communication rhythms, status reporting, and executive-level updates for key initiatives
Support intake, prioritization, and sequencing of work for complex initiatives in partnership with Product and Engineering leadership
Ensure alignment to Agile delivery practices while supporting teams through planning, execution, and delivery cycles
Capture lessons learned and continuously improve program execution and delivery processes
Requirements
5+ years of program or project management experience supporting product development, technology platforms, or large cross-functional initiatives
Demonstrated experience managing complex programs with multiple teams, dependencies, and stakeholders
Strong understanding of product development lifecycles and Agile delivery frameworks
Proven ability to partner effectively with Product Managers and Engineering leaders to drive execution
Excellent communication skills, including the ability to synthesize complex information for diverse audiences and senior leadership
Strong organizational and problem-solving skills, with a proactive and detail-oriented approach
Experience supporting operational readiness and launch activities for large product releases
Proficiency with program and project management tools such as Jira, Confluence, Smartsheet, or similar
Experience in healthcare, fintech, or regulated industries is a plus, but not required
A self-starter who is intellectually curious, adaptable, and comfortable navigating ambiguity.
Benefits
401k plan with employer match
flexible paid time off
holidays
parental leaves
life and disability insurance
health benefits including medical, dental, vision, and prescription drug coverage