Own end-to-end payroll operations across all global payrolls (US, Canada, UK, Netherlands, Australia, and Belgium), ensuring accurate and on-time pay every cycle
Partner with Deel to manage EOR payroll for additional international locations
Triage and manage the payroll inbox, responding to employee questions and resolving issues quickly and professionally
Ensure payroll compliance across regions, including managing payroll tax filings, payments, and required reporting
Process payroll changes including new hires, terminations, compensation updates, deductions, and off-cycle payments
Manage payroll deductions and contributions for benefits and retirement programs (e.g., 401(k), RRSP, and regional equivalents), ensuring accurate setup and ongoing administration
Own year-end payroll processes and required reporting (e.g., W-2s/T4s and local equivalents), ensuring timely and accurate delivery
Support commission payments, including one-off adjustments and exceptions as needed
Partner with People and Finance to ensure accurate inputs, approvals, and a smooth payroll close
Complete payroll reconciliations and support payroll-related journal entries / ERP coordination
Provide payroll reporting and support Finance with budgeting and forecasting inputs
Maintain payroll policies, procedures, and documentation to ensure consistency and audit readiness
Stay current on global payroll regulations and best practices, proactively flagging changes and risks
Manage relationships with payroll vendors and service providers to ensure accurate processing and strong support
Support scaling payroll processes as we add new entities, countries, and complexity
Requirements
5+ years of experience owning end-to-end payroll
Proven experience supporting global payroll across multiple countries/entities
Hands-on experience running US and Canada payroll
A deep understanding of payroll principles and practices as well as in-depth knowledge of local, state, federal, and international payroll, tax, and labor laws
Proficiency in payroll software and systems
Familiarity with payroll retirement and benefits programs (e.g., 401(k), RRSP, and similar programs)
Strong attention to detail, sound judgment, and ability to meet tight payroll deadlines
Clear communicator with a customer-service mindset when supporting employees and resolving payroll issues.