Maintenance Manager

Role Overview

• The Maintenance Manager is responsible for the efficient and cost-effective operation of maintenance and repair services across the full portfolio of CLT buildings.
• Manage and delegate routine maintenance work orders and urgent building issues; Identify building maintenance needs, plan and oversee building maintenance activities and schedules for daily, preventative and annual maintenance, and ensure that building work is completed on time and on budget.
• Recognize and appropriately respond to emergency situations, including but not limited to providing input and assisting with developing after-hours response and participating in on-call after-hours emergency rotations.
• Contracting and supervising temporary or third-party personnel to ensure duties are effectively performed.
• Communicate with contractors and other parties involved with repair and maintenance activities.
• Work closely with the Property Managers and Building Managers on conducting in-unit pre-move out inspections, and coordinating work relating to member move ins/move outs.
• Develop, implement, and continuously improve Standard Operating Procedures (SOPs) for preventive maintenance, work order triage, emergency response, unit turnovers, contractor management, inventory control, and quality inspections.
• Oversee security and entry systems to ensure that they are updated on a timely basis.
• Conducting regular health and safety risk assessments to identify building/equipment hazards.
• Provide leadership, direction, mentoring, and recognition for direct reports; Lead weekly team meetings and monitor tasks to ensure work is on track.

Requirements

• Post-secondary education in building maintenance, construction trades, or a related technical field (or equivalent combination of education and experience).
• Minimum 6+ years of progressive experience in maintenance of residential or multi-unit properties.
• Minimum 2+ years of supervisory experience with a strong track record of leading and guiding maintenance technicians and custodial staff.
• Demonstrated knowledge of property and asset management best practices.
• Experience supervising maintenance teams and coordinating third-party contractors.
• Familiarity with building codes, life safety standards, and health & safety regulations.
• Experience with or knowledge of housing co-ops is considered an asset.

Benefits

• Mission-Driven Impact: Be part of a non-profit making waves in the housing industry and driving real change.
• Co-op Community Engagement: Connect with Co-op members and attend federation events, including educational conferences, to deepen your understanding of the Co-op housing landscape.
• Team Celebrations : Enjoy regular company and staff events that foster connection and fun.
• Comprehensive Health Coverage: Extended health benefits to keep you and your loved ones well.
• Wellness Days: Generous paid days off in addition to annual vacation to recharge and prioritize your mental and physical health.
• RRSP Matching: We invest in your future with matching contributions to your retirement savings.
• Hybrid Work Options: Blend remote and in-office work for optimal balance.
• Extra Holiday Time : Paid time off between Christmas and New Year’s, on top of your annual vacation.