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Customer Experience Agent at SKELAR | JobVerse
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Customer Experience Agent
SKELAR
Remote
Website
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Customer Experience Agent
United States
Full Time
4 hours ago
Apply Now
Key skills
Remote Work
About this role
Role Overview
Be the voice and face of Dressly for users;
Respond to customer inquiries via email and chats;
Work a rotating schedule (including night shifts) and meet KPIs;
Dive into the product deeper than anyone else;
Requirements
English level B1+;
Willingness to work night shifts (~6–8 per month);
Experience working with customers: by phone, email, chat, and/or in person;
Initiative and organizational skills;
Desire to learn and grow in the IT field;
Experience with helpdesk platforms (Zendesk or Freshdesk) is a plus.
Benefits
Opportunity for fast growth — we are scaling rapidly;
Ability to implement your ideas and suggestions from the first week on the job;
Remote work and flexible schedule that can be adapted to your lifestyle;
Regular performance reviews, transparent feedback, and room for initiative.
Apply Now
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