Vice President, Life Science Sales Leader

Role Overview

• Lead strategic sales across the industry, engaging senior executives—particularly Heads of IT, Data, Finance, R&D, Supply Chain, and Commercial.
• Identify and influence key decision-makers across front, middle and back office functions to promote EXL’s Life Sciences analytics, digital, and AI-driven solutions.
• Achieve an annual growth rate of at least 30% across the industry, while maintaining a gross margin above 40%.
• Develop and execute multi-year growth strategies focused on expanding EXL’s Life Sciences portfolio across named accounts.
• Uncover opportunities to extend services into new operational and research domains, including both competitive and sole-source deals.
• Collaborate closely with Account, Delivery, and Product teams to cross-sell and up-sell within client organizations.
• Translate client pain points across R&D, regulatory, commercial, supply chain, and patient support into tailored technical and data solutions.
• Partner with EXL’s Product, Data Science, and Life Sciences Solutioning teams to co-create customized offerings.
• Lead solution design and contract negotiations, ensuring alignment on scope, deliverables, and commercial terms.
• Serve as the strategic advisor and relationship owner for C-suite and functional leaders within client organizations.
• Map client strategic priorities, represent their perspective within EXL, and ensure alignment with EXL’s strategic roadmap.
• Participate in Monthly and Quarterly Business Reviews, emphasizing performance, innovation, and growth.
• Maintain detailed oversight of revenue, profitability, forecasts, and client satisfaction metrics.
• Maintain a balanced pipeline of new opportunities across EXL solution set.
• Articulate business impact and measurable value realized by clients through EXL partnerships.
• Stay ahead of competitive dynamics in client accounts with clear differentiation strategies.
• Serve as an escalation point for client concerns and handle amendments or renewals of Statements of Work (SOWs).
• Mentor and inspire client-facing teams to think strategically and deliver measurable business outcomes.
• Collaborate with peer leaders across EXL’s Strategic Client and Delivery teams to ensure seamless execution and long-term partnership success.

Requirements

• 15+ years of Life Sciences industry experience in strategic sales, account management, or business development, with at least 5 years in leadership roles.
• Deep understanding of the pharmaceutical and/or medtech value chain—including R&D, supply chain and commercial.
• Demonstrated success in selling technology, analytics, digital transformation, data management, and/or BPO services to enterprise clients.
• Proven ability to engage with senior client stakeholders and communicate complex technical concepts in clear business terms.
• Strong record of originating new business opportunities in large, global Life Sciences organizations.
• Excellent communication and executive presentation capabilities.
• Bachelor’s degree required; advanced degree in life sciences, business, or healthcare management strongly preferred.

Benefits

• Health insurance
• Paid time off
• Flexible work arrangements
• Professional development opportunities