Partnerships Leader

Role Overview

• Own all facets of Carrier and Affinity partners, from business development prospecting, to a seamless onboarding experience, to specific and aggressive revenue/margin and growth targets, to large initiative execution, and if necessary to exit
• Maintain and grow existing 3rd party distribution relationships, optimizing engagement and product/service adoption
• Build deep relationships with key senior client members to generate trust and shared goal mindset
• Actively identify new opportunities for shared growth or client issue resolution, bringing insights from across verticals (Carrier, Affinity + Government, DTC)
• Identify cross-selling opportunities and support marketing efforts in co-creating partner campaigns; build strong understanding of CareScout products and services
• Collaborate with product and engineering teams to address technical requirements for implementation and proper internal prioritization based on business case value, such as API extensions for ecosystem distribution (widget on partners site/apps)
• Serve as “Voice of the Partner” in internal sessions such as prioritization or roadmap development sessions
• Oversee and own standard reporting, issue resolution, and process improvements to enhance partner experience. Develop KPIs and performance tracking metrics to assess and improve partner success. Present insights and strategic recommendations to internal leadership and partner stakeholders. As appropriate provide corrective action support or exit partnerships that no longer provide value
• Lead Business Development teams in cultivating and securing new Carrier and Affinity partnerships, including through Wholesalers, Reinsurers, Brokers
• Lead partner onboarding and implementation, managing expectations, reporting, marketing, and customer engagement to ensure successful launch
• Develop, own, and maintian pricing grids for products and channels, working with finance to factor in economic return, as well as competitive intel and making strategic decisions based on client growth and retention
• Own strategic prospecting (and growth modeling) across and within verticals, creating a robust pipeline and turn-key solutions to deliver growth with effort commensurate with revenue estimates
• Leverage data and competitor/market insights to identify and refine prospect lists based on performance results and strategic plans
• Establish and refine go-to-market strategies for launching and scaling partnerships. Build wholesaler/stakeholder relationships with critical intermediaries (Reinsurers, TPAs, Industry alliances, Brokers)
• Proactively identify new partnership opportunities and assist in outreach and contract negotiations.
• Identify and manage external marketing for CareScout via trade shows, conferences, presentations, podcasts, sponsorships, etc.

Requirements

• 10+ years of experience in Partnerships, Business Development, L&A/P&C Insurance, or Relationship Management
• Experience in partner deal term negotiations, pitches, proposals, and contracting.
• Strong analytical mindset, comfortable with data-driven reporting and optimization.
• Strategic thinker with ability to identify macro trends and hypothesize ability to play/ability to win
• Experience managing teams and building talent through development, coaching, and autonomy
• Excellent presentation, communication, and interpersonal skills to build strong relationships externally and internally
• Project management skills with the ability to oversee multiple partnerships simultaneously.
• Desired understanding of Insurance industry and/or Affinity distribution, key terms and economic models, as well as customer marketing tactics
• Ability to travel occasionally (estimated 20-30% travel).

Benefits

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services