IT Support Technician
United States
Full Time
2 hours ago
No H1B
Key skills
CloudFirewallsFirewall
About this role
Role Overview
- Setting Up Customer Networks (cloud to keyboard)
- Windows Server Installation
- Configuration Maintenance
- Ongoing Support (access points, firewalls, and switches)
- Remote troubleshooting of client, as well as on-site when required
- Monday
- Friday schedule
- One Saturday per month for the first 18 months
Requirements
- 5+ Office 365 and Windows Server experience
- 5+ Firewall troubleshooting experience (Sophos, Cisco, SonicWall, Watchguard)
- 5+ Network Setup experience (installing AP's, switches, and firewalls)
- Extensive experience in virtualization and networking
- Above and beyond customer service
- Bachelor's degree
- IT-related certifications
- MSP Experience
- Health/Medical IT Experience
Tech Stack
- Cloud
- Firewalls
Benefits
- Full Medical Benefits
- 2 Weeks Paid Vacation
- Full Time
- Dental & vision insurance
- 401(k) matching