Franchise Business Development & Growth Coach and support PostNet and World Options franchise owners through regular on-site and virtual engagement
Drive revenue growth through improved sales execution, customer targeting, and account expansion
Support franchisees in transitioning from transactional sales to higher-value, repeat business and key accounts
Promote adoption of core solutions, national programs, and system growth initiatives
Provide structured, hands-on coaching to franchise owners and center teams, both in person and remotely
Support development and execution of local sales plans aligned with brand and system priorities
Help franchisees improve prospecting, customer engagement, and closing effectiveness
Reinforce consistent use of sales tools, playbooks, and best practices
Partner with Marketing to align local demand generation efforts with center-level sales execution
Collaborate with Operations to ensure service delivery supports customer and growth commitments
Work closely with National Programs teams to support national and multi-location customers
Act as a field-facing feedback loop, sharing insights to improve programs, tools, and execution
Monitor center-level performance metrics and sales results
Use data to identify growth opportunities, risks, and coaching priorities
Support franchisees in understanding financial drivers and linking actions to business outcomes
Contribute to reporting, planning, and continuous improvement initiatives

5+ years of experience in business development, sales coaching, franchise support, or multi-location environments
Experience working directly with franchise owners or small business operators strongly preferred
Willingness and ability to travel approximately 50% of the time
Exposure to shipping, logistics, print, or services-based businesses is a plus
Strong coaching, communication, and relationship-building skills
Commercial mindset with a focus on revenue growth and customer value
Ability to influence without authority and lead through partnership
Comfort operating across multiple brands and business models
Solid business and financial acumen, with interest in continued development
Effective presentation and facilitation skills in both group and one-on-one settings
Collaborative spirit, with appreciation of diverse perspectives
Bold, passionate, tenacious and curious mindset, not afraid to explore new ideas and challenge the status quo in pursuit of better solutions.

Business Development Coach

Key skills