Organize technology programs, projects and activities in accordance with the mission and goals of the organization
Create and manage long-term goals based on expanding customer requirements
Work with leadership to develop a vision, manage a roadmap and operating plan for the program
Develop an evaluation method to assess program strengths and identify areas for improvement
Write project plans to guarantee uninterrupted delivery of services
Manage an engineering team with a diverse array of talents and responsibilities
Ensure goals are met in areas including customer satisfaction, quality, and team member performance as well as customer training
Implement and manage changes and interventions to ensure project goals are achieved
Meet with stakeholders to make communication easy and transparent regarding project issues and decisions on services
Produce accurate and timely reporting of program status throughout its life cycle
Analyze risks and issues
Work on strategy with the sales team

Senior Project Manager

Key skills