Support on-site and remote deployment of our solutions across sensors, edge devices, and software platforms, including configuration, calibration, testing, and validation.
Act as the technical point of contact during pilots, PoCs, and live implementations, owning technical execution end-to-end.
Partner with the Project team to plan and run deployments: align scope, milestones, site readiness, risks, and action items, and provide clear status updates.
Work closely with customers to understand technical requirements and site constraints, and translate them into deployment and integration steps.
Troubleshoot hardware, software, and network issues in the field, lead root cause analysis, and drive resolution with Engineering and Product.
Collaborate with Engineering, Product, and Project teams to share field learnings, collect requirements, and highlight gaps for improvement.
Create and maintain technical documentation, installation guides, and field reports to support repeatable deployments.
Train customer teams and internal stakeholders when required.
Provide input to pre-sales and post-sales when needed (demos, technical scoping, and RFP/RFI technical support).

Must have experience in Intelligent Transportation Systems (ITS) (traffic management, smart mobility, road safety, or related deployments).
7+ years of experience in a Field Application Engineer, Systems Engineer, Solutions Engineer, or similar customer-facing technical role.
Hands-on experience with field deployments: installing, configuring, and supporting hardware + software in real environments.
Strong troubleshooting skills across hardware, software, and networking (IP networks, switches/routers, VPNs, basic firewall concepts).
Comfortable working with edge devices and Linux-based systems, including reading logs and diagnosing issues.
Ability to work directly with customers, understand site constraints, and translate needs into clear technical actions.
Strong documentation habits (installation guides, field reports, runbooks).
Willingness to travel and work on-site as needed ~ 50%

ITS Field Application Engineer

Key skills