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AI Product Specialist at CentralReach | JobVerse
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AI Product Specialist
CentralReach
Remote
Website
LinkedIn
AI Product Specialist
United States
Full Time
4 hours ago
$90,000 - $110,000 USD
Apply Now
Key skills
AI
Generative AI
Communication
About this role
Role Overview
Design and refine prompts that power AI features across CentralReach products
Test AI outputs for accuracy, clarity, consistency, and customer value
Identify and resolve issues with AI behavior, including failure modes and edge cases
Gather customer insights on workflow challenges and translate them into AI solutions
Monitor AI performance metrics and recommend improvements
Collaborate with Product, Engineering, and Responsible AI teams on feature development
Create documentation and training materials for AI features
Conduct systematic testing across diverse scenarios and high-risk situations
Maintain prompt libraries and best practices documentation
Requirements
Bachelor’s degree or equivalent work experience
Hands-on experience with LLMs and prompt design
Strong problem-solving skills with attention to detail
Ability to critically evaluate AI outputs from a user perspective
Clear written and verbal communication skills
Customer empathy and understanding of user needs
Comfort working cross-functionally with technical and non-technical teams
Basic understanding of software systems and APIs
Experience with generative AI platforms preferred
Light scripting or automation experience preferred
Familiarity with healthcare workflows or regulated industries preferred
Benefits
Comprehensive health benefits
Generous PTO
401(k) matching
Paid parental leave
Hybrid work schedules
Career development support
Wellness programs
Community engagement initiatives
Apply Now
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