About this role

Partner with business and clinical stakeholders to design, implement, and optimize patient support solutions across multiple workstreams
Translate business requirements into functional and technical specifications
Support solution design, integration strategy, and data flow across CRM, cloud, and analytics platforms
Collaborate with engineering, AI/ML, and data teams to enable intelligent, data-driven patient experiences
Ensure alignment with compliance, privacy, and regulatory standards in Life Sciences
Lead data engineering initiatives to enable personalized and predictive patient insights
Drive analytics platforms supporting patient care concepts
Collaborate with data science teams for advanced predictive modeling

8–12+ years of experience in Life Sciences, Healthcare IT, or Patient Engagement platforms
Strong understanding of patient support programs, digital health solutions, and CRM ecosystems
Hands-on experience working with AWS-based architectures and data platforms
Ability to work across business, engineering, and data teams
Strong communication, documentation, and stakeholder management skills
Experience with AI/ML solutions in healthcare
Exposure to Snowflake, IoT-based health devices, or real-world evidence platforms
Prior experience working with pharma patient services or hub programs

Technical Lead

Key skills