Lead Project Planning & Alignment: Assist in defining project scope, gathering requirements, and aligning internal and external stakeholders on objectives and deliverables.
Client Guidance & Support: Advise clients on project timelines, resource allocation, prioritization, and best practices to ensure a smooth implementation.
Workflow & Process Optimization: Design and document detailed workflows and processes to drive project efficiency and execution quality.
Accountability & Ownership: Ensure clear ownership of deliverables and accountability across all involved parties.
Risk Management: Proactively identify potential project risks and implement mitigation strategies to minimize impact on timeline and outcomes.
Cross-Functional Collaboration: Coordinate with implementation teams, subject matter experts, and key stakeholders; facilitate meetings and drive collaboration as needed.
Progress Reporting & Communication: Prepare and deliver regular status updates, lead implementation meetings, and maintain transparent communication across all levels.
Project Execution & Relationship Management: Drive timely and successful delivery of projects while fostering strong working relationships with clients and internal teams.
Post-Implementation Analysis: Lead project debriefs, document key findings, and identify opportunities for continuous improvement and future service line expansion.

A Bachelor’s degree or an equivalent combination of education and experience in healthcare
Minimum of 2 years of relevant experience in project management and healthcare (Telehealth experience preferred)
Strong presentation skills with the ability to effectively communicate with key stakeholders
Demonstrated ability to prioritize and work on multiple projects concurrently
Excellent written and verbal communication skills
Proficiency in MS Office, Google, CRM Tools, Video Conferencing software, as well as project management tools
Must meet internet requirements for working from home
Ability to travel as required

Implementations Manager

Key skills