Senior Payroll & Compensation Specialist

Role Overview

• Process end-to-end semi-monthly payrolls, including but not limited to timesheets, garnishments, benefits, taxes and variable payments, while ensuring compliance with federal, state/provincial, and local regulations
• Calculate, validate, get approval for, and process monthly commissions across Sales, Customer Success, and GTM teams with 100% accuracy and on-time delivery in collaboration with our Revenue Operations team
• Audit and maintain accurate records of payroll and commission documentation and transactions
• Support the accounting operations team in the administration of Scout (research respondent) incentive payments
• Serve as the primary point of contact for all employee compensation inquiries, including responding to payroll, commissions, and incentive disputes in a professional and timely manner
• Collaborate with People, Finance, Revenue Operations, Legal teams in the administration of payroll and on payroll-related matters including commissions, benefits, taxation, and year-end reporting
• Support month-end close, annual audits and other payroll-related projects, including year-end reporting preparation
• Support end-to-end processing of international payrolls across multiple countries in coordination with external payroll vendors
• Identify and implement improvements in payroll and commission systems and workflows to enhance efficiency and accuracy
• Lead internal and external payroll and 401(k) audits
• Help to develop and build, in conjunction with the Revenue Operations team, compensation calculators and models, both to administer the program and to support individual employees.

Requirements

• 4+ years in payroll, compensation, revenue ops, or finance with ownership of payroll and/or commissions processes (preferably both)
• Incredible attention to precision and detail–a "no errors" mindset
• Strong understanding of federal, state, and local payroll tax regulations and wage and hour laws
• Experience with data analysis in Excel and Google Sheets, including advanced formulas, pivot tables, array functions, and Apps Script automation
• Salesforce experience required — able to query, reconcile, and validate GTM data
• Experience with associated accounting entries related to payroll and commissions
• Experience with the calculation and administration of variable compensation plans for general employees and sales employees
• Strong problem-solving and communication skills, with the ability to interact with employees at all levels
• Ability to work directly with internal customers and process stakeholders in a highly professional and effective manner
• Proven track record in designing and implementing compensation strategies.
• Ability to work independently and manage multiple priorities in a fast-paced environment
• A team mindset and eagerness to jump in wherever needed—no task is too small!

Benefits

• A strong and competitive compensation package with a built-in bonus and equity program.
• An incredible and progressive benefits package (for both you and your dependents) to support work/life balance, including flexible PTO, 15 company holidays, 12 weeks of paid parental leave, 401k match, and much more.
• An education stipend to support your growth & development, and a remote work stipend.
• A company that is open and transparent with our team. You will know what is happening and why it matters.