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Client Relations Manager at Twentytwo & Brand | JobVerse
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Client Relations Manager
Twentytwo & Brand
Remote
Website
LinkedIn
Client Relations Manager
United States
Full Time
4 hours ago
$750 - $1,150 USD
H1B Sponsor
Apply Now
Key skills
CRM
Communication
Account Management
About this role
Role Overview
Be the first point of contact for clients via phone calls, emails.
Handle client requests and concerns, coordinating with internal teams to ensure a timely and satisfactory resolution.
Proactively resolve client complaints and difficult situations with professionalism and empathy.
Assist with client account management, including processing payments, sending out notifications, and answering questions about billing.
Maintain detailed and accurate records of all client interactions.
Ensure all actions and communications are in compliance with company policies and relevant regulations.
Requirements
Previous experience in a client-facing or customer service role.
Excellent verbal and written communication skills.
Proven ability to problem-solve and manage conflicts.
Strong attention to detail and organizational skills.
Ability to effectively handle multiple tasks and priorities.
Proficiency with CRM (Customer Relationship Management) software is a plus.
A positive and service-oriented attitude.
Apply Now
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