Verifies patient's insurance eligibility for visit, using online tools and by contacting the payer.
Identifies payer medical necessity determination before services are rendered.
Determines authorization requirement and obtains authorization from payer.
Identifies and escalates issues for resolution while communicating with revenue cycle peers and clinical stakeholders.
Completes assigned work queues and reports daily to achieve productivity standards.
Follows BIDMC policies and procedures to ensure compliance to regulations.
Identifies trends and provides periodic reports to departments.
Requirements
High School diploma or GED required. Associate's degree preferred.
1-3 years related work experience required.
Working knowledge of Common Procedural Terminology (CPT), Health Care Procedural Coding System (HCPCS) coding and International Classification of Diseases (ICD-9, ICD-10).
Advanced skills with Microsoft applications (Outlook, Word, Excel, PowerPoint or Access).
Must be able to summarize and communicate in English moderately complex information in varied written formats.