Lead, inspire, and develop a team of Professional Services Consultants focused on onboarding, implementation, and solution delivery for mid-market to enterprise clients.
Drive accountability, execution, and a high-performance culture with clear KPIs, project delivery standards, and coaching frameworks.
Mentor consultants at all levels, from onboarding new hires to developing seasoned experts.
Create clarity in chaos: Navigate shifting priorities, complex client needs, and fast-changing project scopes with poise and urgency.
Become a product expert to effectively navigate complex customer requirements and recommend the best solutions.
Oversee the successful delivery of Professional Services engagements, ensuring projects are delivered on time, within scope, and with exceptional quality.
Establish and promote best practices in enterprise engagements.

5+ years in Professional Services, Consulting, or Project Management, with at least 2 years managing high-performing delivery teams.
Deep understanding of agentic workflows and AI agent prompting, with experience designing or guiding the implementation of intelligent, task-oriented systems.
Proven track record of delivering complex SaaS or technology projects for mid-market to enterprise clients.
Exceptional prioritization, ownership mindset, and execution ability.
Experience managing multiple concurrent projects, clients, and stakeholders in a fast-paced environment.
Strong communication, stakeholder management, and problem-solving skills.
Ability to operate at scale, be data-driven, and thrive in ambiguity.

Manager, Professional Services

Key skills