Technical Writer – Journeyman

Role Overview

• Create, update, and maintain a comprehensive library of software documentation, including system design and requirements, user guides, internal process documents, API references, release notes, and technical specifications.
• Collaborate closely with software engineers, product managers, architects, and QA teams to gather, understand, and accurately document technical requirements, designs, and implementation details.
• Write clear, concise, and well-structured technical documents tailored to different audiences (developers, testers, stakeholders, end-users).
• Ensure consistency, version control, and traceability across all documentation artifacts.
• Apply best practices in technical writing, including the use of templates, style guides, and structured authoring techniques.
• Format, edit, proofread, and finalize documents using advanced features of Microsoft Word (styles, templates, tables, headers/footers, track changes, references, TOC automation, etc.).
• Manage document repositories, implement version control processes, and ensure documentation remains current throughout the software development lifecycle.
• Participate in peer reviews, gather feedback, and continuously improve documentation quality and usability.
• Assist in creating visual aids (diagrams, tables, flowcharts) to enhance understanding when appropriate.

Requirements

• Clearance Required: Secret with eligibility to Acquire a Top-Secret clearance
• Bachelor's with 5-8 years of experience
• Proven experience 5 years as a Technical Writer
• Must pass practical assessment test
• Expert-level proficiency in Microsoft Word, including advanced formatting, styles, templates, fields, macros, and document automation.
• Strong working knowledge of other Microsoft Office tools (Excel, PowerPoint, Visio for diagrams).
• Demonstrated ability to understand and document complex technical concepts and translate them into clear, audience-appropriate language.
• Familiarity with software development lifecycle (SDLC) methodologies (Agile, Waterfall, Scrum, etc.).
• Strong attention to detail, organizational skills, and ability to manage multiple documentation projects simultaneously.
• Self-motivated with the ability to work independently and collaboratively in a fast-paced environment.

Tech Stack

• SDLC

Benefits

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment