Compose, review, and edit technical documents, materials, and reports, including training or user manuals, how-to guides, policy and procedure documentation, and other technical documentation.
Research, develop, and disseminate information on techniques for organizing and presenting information for clarity and accessibility.
Arrange for the duplication and distribution of documents, publications, and reports.
Consult with staff on the development of materials by gathering accurate information and translating technical content into clear, user-friendly language.
Prepare responses to correspondence, reports, surveys, questionnaires, and other requests for information.
Review, analyze, and summarize documents.
Maintain records and files of work and revisions.
Ensure that documentation is compliant with relevant laws and regulations.
Review existing technical writing and make suggestions for improvement.
Requirements
1-3 years of experience in the field or in a related area.
Knowledge of commonly used concepts, practices, and procedures within a particular field.
4-7 years of experience in the field or in a related area.
Familiar with standard concepts, practices, and procedures within a particular field.
8 or more years of experience, relies on experience and judgment to plan and accomplish goals.
Knowledge of the techniques and methods of planning, organizing, and writing various types of materials; research methodology; and departmental policies, procedures, and regulations.
Skill in writing technical and business documents, and in the use of a computer and applicable software.
Ability to conduct research; to compose, review, illustrate, and edit technical documents, materials, and reports; and to communicate effectively.
Excellent analytical and problem-solving skills to address complex technical challenges.
Must be able to pass a background check.
Benefits
Medical, Dental and Vision Insurance
Wellness Program
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
Short-Term and Long-Term Disability options
Basic Life and AD&D Insurance (Company Provided)
Voluntary Life and AD&D options
401(k) Retirement Savings Plan with matching after one year