Define and evolve the visual identity across shopping and membership experiences
Ensure brand consistency across paid media, onsite, lifecycle, and product surfaces
Maintain clear brand guidelines and documentation
Lead creative direction for major promotions and product initiatives
Partner with Growth and Retention to align creative with performance objectives
Raise the quality and clarity of promotional storytelling
Build repeatable templates and production frameworks
Improve creative velocity without sacrificing quality
Establish review and quality control processes
Collaborate closely with Product, Marketing, Retention, and BI
Ensure creative supports business KPIs (conversion, retention, revenue)
Provide clear direction and feedback to designers and creators

Competitive salary based on experience
Medical, dental, and vision insurance, plus a range of additional voluntary benefits
401(k) with company match
Flexible PTO and 15 paid holidays to rest and reset
Remote-first culture with home office stipend
Professional development budget
12 weeks of paid family leave to celebrate life’s biggest moments

Creative Director – PCH Shopping, New Platforms

Key skills