Set the research vision and strategic agenda for the Upwork Research Institute, ensuring alignment with business objectives and emerging macroeconomic trends.
Serve as the primary spokesperson for the Institute across national media, op-eds, events, and social platforms—translating technical findings into compelling, accessible stories.
Lead a team of researchers to produce data-rich insights and media-ready narratives.
Develop flagship research reports, media campaigns, and editorial calendars that drive consistent, high-impact thought leadership.
Build and scale partnerships with external academics, think tanks, trade groups, and research institutions to amplify our credibility and reach.
Collaborate with internal stakeholders across sales, marketing, product, and analytics to embed research into Upwork’s growth and engagement strategies.
Use AI tools to accelerate insight development, summarize large data sets, and enhance storytelling formats.

Proven track record leading teams responsible for large scale research programs. Bonus if related to economics, labor, or related fields.
Background in economics, math, statistics or other highly quantitative field.
Exceptional communicator with excellent written and verbal skills. Proven ability to translate complex economic concepts into compelling narratives for C-suite executives, media, policymakers, and general audiences.
Keen analytical and editorial eye—you have a strong DNA for designing compelling research/studies, synthesizing data-driven stories, and an innate understanding of what makes a good story.
Experience with statistical analysis, data access & manipulation tools, and data visualization toolkits/software.
Experience preparing reports and/or providing thorough analysis, findings and predictions for report inclusion.
Experience serving as spokesperson and comfortable representing research findings to media, policymakers, industry groups, and at conferences. Experience as a published author, regular columnist, or public intellectual a strong plus.
Experience in fast-paced, high-growth environments; strong executive presence; proven track record of influencing and securing buy-in from stakeholders, particularly across Sales, Marketing, and Product.
Experience working with media, trade groups, think tanks, regulatory and legislative bodies a plus.
Passion for the future of work.

Managing Director, Research Institute

Key skills