Expands sales within existing and/or new accounts while building relationships with key decision makers.
Develops and executes a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of CrowdStrike’s solutions to customer business requirements.
Timely documentation within CRM / Marketing software of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc.).
Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans.
Collaborates with Marketing to develop an effective plan for the accounts, to include events and roadmap sessions.
Promotes CrowdStrike’s products, maximizes brand recognition and mindshare at all levels, and publicizes success stories.
Provides customer feedback to internal stakeholders for product, systems, and process improvements.
At this level, incumbents will have deep subject matter expertise in selling the company’s products and services. Assigned accounts are the largest and/or the most complex in nature. Incumbents are expected to maintain key relationships, sell-to and interact regularly with the senior-most customer executive and CXO-level decision makers.

Advanced level of expertise in field sales and key in the development of accounts or opportunities in order to achieve sales objectives.
Deep industry knowledge and thorough understanding of a customer’s decision-making process, goals, strategies, and business objectives.
Exudes confidence and demonstrated experience with presentations, customer service, financial/business acumen, and negotiation skills at senior-most levels of customer engagement.
Holds a complete understanding and can articulate upon the business and technical contexts of key accounts.
Authoritative leader by example on accounts and compels others to get on board.
Mentors others at consultative effectiveness and establishing trust with internal and external customers.
Thorough knowledge of sales methodologies, techniques and the sales lifecycle of security software solutions, software business value concepts, and company products.
BA/BS degree or equivalent educational background is preferred.
Minimum 15+ years of relevant professional experience.

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe

Key Accounts Director

Key skills